Library Services

Citizen’s Charter

Vision:
A dynamic hub of socio- technological program offerings for the formation of competitive human resource by 2010 for Bohol and the world.

Mission:
To provide the clienteles socio- technological expertise through innovative education.

LIBRARY SERVICES

Name of Service:

1. PROCESSING OF LIBRARY I.D. CARD

Schedule of availability of service:
Monday to Friday / 8:00 a.m. to 5:00 p.m. (No Noon Break)
Saturday/ 8:00 a.m. to 11:30 a.m.
*Extension of Services is determined by Campuses

Who may avail of the service:
All bonafide students of BISU

What are the requirements:

1. Recent 1” x 1” I.D. picture (colored)
2. Study load/ Enrolment Form

HOW TO AVAIL OF THE SERVICE:

Step	Client/ User	Service Provider	Duration of Activity	Person in charge	Fees	Form
	Secure information sheet	Give/ issue information sheet	1 min.	Librarian/ Library Staff		Information sheet
	Submit duly accomplished info. Sheet form	Check the accomplished form as to accuracy	2 min.	Librarian/ Library Staff
	Proceed to the Cashier for payment			Cash Collection in charge	Php 25.00
	Go back to the Librarian for signature of the Enrollment Form	Affix signature in the Enrollment Form	1 min.	Librarian/ Authorized Staff
		Posting of notice to claim library I.D.
	Present Official Receipt to claim I.D.	Release Library I.D. Card	1 min.	Librarian/ Authorized Staff
End of Transaction

Name of Service:

1. ISSUANCE OF STUDENT’S REFERRAL LETTER

Schedule of availability of service:
Monday to Saturday / 8:00 a.m. to 11:30 p.m. (No Noon Break)
Who may avail of the service:
All bonafide students of BISU who wants to avail the services from other libraries

What are the requirements:

1. School ID
2. Library I. D Card

Step	Client/ User	Service Provider	Duration of Activity	Person in charge	Fees	Form
	Ask the Librarian for a Referral letter  to avail the library service from other libraries	Interview the students of what references he/ she will need from other libraries.	5 min.	Librarian		Library Form 4
		Prepare referral letter	1 min.	Librarian		Lib. Form 4
End of Transaction

Name of Service:

1. PROCESSING OF REFERENCE QUERY

Schedule of availability of service:
Monday to Saturday
8:00 a.m. to 7:30 p.m. (No Noon Break)

Who may avail of the service:
All bonafide Students, Faculty and Staff of BISU.

What are the requirements:

1. Fully accomplishfed Reference Query Form (Lib. Form 3)
2. Library I. D Card / School ID or any valid identification Card

Step	Client/ User	Service Provider	Duration of Activity	Person in charge	Fees	Form
	Go to the library and ask for reference assistance	Issue reference query form and interview library users.	5 min.	Librarian		Lib. Form 3
	Fill- up the form and submit accomplished form	Validate reference query (this includes availability of the resources)	15 min.	Librarian		Lib. Form 3
End of Transaction

Name of Service:

1. CIRCULATION SERVICES

Schedule of availability of service:
Monday to Saturday
8:00 a.m. to 5:00 p.m. (No Noon Break)

Who may avail of the service:
All bonafide Students, Faculty and Staff of BISU.

What are the requirements:

1. Book Card
2. Library I. D Card / School ID or any valid identification Card

Step	Client/ User	Service Provider	Duration of Activity	Person in charge	Fees	Form
	Borrower must fill up book card	Library clerk will stamp the due date	2 min.	Library Clerk, student assistant
		Library clerk will record and file the book card and borrower’s card	2 min.
	Returning of materials		2 min.
End of Transaction